Delivery & Shipping

White-Glove Delivery
on Every Order

From our workshop to your room — every piece arrives blanket-wrapped, hand-carried, unpacked, and placed exactly where you want it. No curbside drops. No exceptions.

What Is White-Glove Furniture Delivery?

White-glove furniture delivery is a premium in-home service in which trained specialists transport your furniture inside your home, carry it to the room of your choice, unpack it, perform light assembly, and remove all packaging materials. It differs fundamentally from standard or curbside delivery — where items are left at your front door or driveway — because the piece is fully delivered, placed, and ready to enjoy before the team leaves. At Runyon's Fine Furniture, white-glove delivery is standard on every order we ship — no upgrades required, no tiers, no exceptions.

Full Service, Always

Everything Included With Every Delivery

Our white-glove partners are specialists in high-end, oversized, and custom-crafted furniture. Here is exactly what is covered from the moment your piece leaves our care to the moment it's in yours.

01

Careful Handling & Blanket-Wrapping

Every piece is padded and wrapped before it moves. Our carriers are trained on the craftsmanship behind each item — no dragging, no stacking, no shortcuts.

02

Room-of-Choice Placement

You choose where it goes. Our team carries your furniture through your entryway, up stairs if needed, and into the exact room and position you specify.

03

Unpacking & Light Assembly

Packaging is removed on-site. Where assembly is needed — attaching legs, connecting sectional pieces, affixing hardware — our team handles it before they leave.

04

Debris & Packaging Removal

Upon request, all packaging materials — cardboard, foam, wrapping — are removed from your home. You're left with nothing but your furniture.

05

Scheduled Delivery Appointment

Once your order is ready, we coordinate a delivery window that works with your schedule. You're never left guessing when your furniture will arrive.

06

Insured & Vetted Carriers

We use trusted, fully insured freight and white-glove carriers trained specifically to handle luxury, oversized, and custom-built pieces.

We Do Not Offer Curbside or Drop-Off Delivery

Every piece we ship receives full white-glove service — not because it's an upgrade, but because it's the only way we're comfortable delivering furniture we stand behind. If you're looking for a carrier that drops things at the door, Runyon's is not the right fit.

How We Compare

Standard Delivery vs. Runyon's White-Glove

Most furniture retailers offer basic or curbside delivery and call it a day. Here's what that difference actually means when your piece arrives.

Delivery Feature Standard / Curbside Delivery Runyon's White-Glove Service
Placement Driveway or front threshold — you move it inside Any room, any floor, exactly where you want it
Furniture Protection Standard box or shrink wrap only Hand-wrapped, padded blankets, inspected before entry
Assembly Homeowner's responsibility Light assembly completed by trained specialists on-site
Packaging & Debris Left for homeowner to dispose of Fully removed and hauled away upon request
Scheduling Estimated delivery window, often no appointment Confirmed appointment coordinated around your availability
Carrier Training General freight handling Specialists trained on luxury, oversized, and custom pieces
Carrier Insurance Varies by carrier Fully insured freight and white-glove partners only

Questions Before You Order?

We're Happy to Walk You Through It

Not sure if a piece will fit, or want to confirm delivery logistics before you commit? Our team answers every inquiry personally — no automated responses.

How It Works

Your Delivery, Step by Step

From the moment you place your order to the day it lands in your room, here is exactly what you can expect.

Step 01

Order Confirmed & Production Begins

Your estimated lead time is communicated at confirmation. Custom pieces enter the production queue with the maker; in-stock items are staged for dispatch within days.

Step 02

Quality Inspection Before Shipment

Every piece is inspected before it leaves. Only when we're satisfied it meets our standard does it get blanket-wrapped and handed to our freight partner.

Step 03

Delivery Appointment Scheduled

Our team contacts you directly to set a delivery window that suits your schedule. You'll receive written confirmation of your date and an estimated arrival window.

Step 04

Day of Delivery

Trained specialists arrive, carry your furniture inside, place it in your chosen room, unpack it, perform any light assembly, and remove all packaging and debris.

Step 05

Inspect & Enjoy

We encourage a thorough inspection at delivery. Should anything appear damaged or defective, notify us within 48 hours and we resolve it — no runaround.

Every delivery. Every time.
Handled with care at every step.

Production & Shipping Timelines

Lead Times at a Glance

Because many of our pieces are handcrafted or made-to-order, timelines vary by order type. Your exact lead time is confirmed when you order — or contact us for the most accurate estimate on any specific piece.

Order Type Typical Lead Time Notes
In-Stock / Showroom Floor 1–2 weeks Ready-to-ship. Delivery coordinated promptly after purchase.
Ready-to-Ship Items 1–2 weeks Dispatched from warehouse inventory within days of order.
Custom / Made-to-Order 8–20 weeks Built to your specifications by skilled craftspeople. Timeline varies by piece complexity and maker production schedule.
Custom orders take time because they're built from scratch — cut, shaped, stitched, and finished by hand for you specifically. That's not a delay; that's the whole point.

Coverage

Nationwide White-Glove Delivery

Runyon's Fine Furniture ships across the continental United States using insured freight carriers and vetted white-glove delivery partners. Whether you're in Fort Worth or coastal Maine, your furniture arrives with the same level of care.

If you live in a remote or hard-to-access location, please reach out before placing your order so we can confirm carrier access and coordinate the best delivery experience for your area.

Before delivery day: it is your responsibility to ensure the piece can fit through your entryways, hallways, and stairwells. We're happy to advise on dimensions and clearances before you purchase — just ask.

Pricing

Delivery Cost & Estimates

Shipping costs are calculated based on your location, the size of the order, and whether it's a custom or ready-to-ship item. All costs are confirmed in writing at the time of your quote or checkout — never added as a surprise.

For the most accurate delivery estimate before you purchase, email sales@runyonsfinefurniture.com with your zip code and the pieces you're considering.

Delivery Issues or Damage

In the rare event your furniture arrives damaged or with a defect, notify us within 48 hours of delivery. Email sales@runyonsfinefurniture.com or call (817) 490-0082 with photos of the damage and your order number. We'll work with you and the delivery partner to resolve the issue as quickly as possible — no runaround, no delay.

Ready When You Are

Browse Pieces Available for Immediate Delivery

Our in-stock selection ships in 1–2 weeks with the same full white-glove service. No waiting on production — choose your piece and we'll handle everything from there.

Common Questions

Frequently Asked Questions

What does white-glove delivery include?
Runyon's white-glove delivery includes careful blanket-wrapping and padded transport, delivery into the room of your choice, unpacking, light assembly where required, and removal of all packaging debris upon request. No curbside or threshold delivery is offered on any order.
Do you offer white-glove delivery on every order?
Yes — white-glove delivery is standard on every order we ship, including custom pieces, made-to-order items, and in-stock showroom furniture. There is no basic or budget delivery tier; every order receives the same full-service treatment.
How long does delivery take?
In-stock and showroom floor items typically ship within 1–2 weeks. Custom or made-to-order furniture has production lead times of 8–20 weeks because each piece is built for you from scratch. Your exact timeline is confirmed at the time of order. For an accurate lead time on a specific piece, contact us at sales@runyonsfinefurniture.com before purchasing.
How much does white-glove delivery cost?
Delivery pricing is based on your location, the size and weight of your order, and the order type. All costs are confirmed at checkout or in your quote before you commit. Email us at sales@runyonsfinefurniture.com with your zip code for an advance estimate.
Do you ship outside Texas?
Yes. We deliver across the continental United States using trusted, insured freight carriers and white-glove services. If you're in a remote or difficult-to-access area, please contact us before ordering so we can confirm service availability and coordinate accordingly.
Will the delivery team assemble my furniture?
Light assembly is included — attaching legs, connecting sectional pieces, or affixing hardware. For pieces requiring more complex assembly, please discuss this with us before purchase so we can clarify what is covered.
Do I need to be home for delivery?
Yes. An adult must be present at the time of delivery to receive the furniture, inspect it, and direct placement within your home. It is your responsibility to ensure the piece can fit through your entryways, hallways, and stairwells. Our team will coordinate a delivery appointment that works with your availability.
What's the difference between white-glove and standard furniture delivery?
Standard delivery means the carrier brings the item to your door or curb — you move it inside. White-glove delivery means trained specialists carry the piece into your home, place it in your chosen room, unpack it, assemble it, and haul away all packaging. For high-end or oversized furniture, white-glove delivery is the industry standard — and the only service Runyon's offers.
What if my furniture is damaged on arrival?
Notify us within 48 hours of delivery with photos and your order number. Email sales@runyonsfinefurniture.com or call (817) 490-0082. We'll coordinate directly with the carrier to resolve the issue promptly. You can also reach our support team at runyonsfinefurniture.com/pages/support-team-contact-form.
How do I prepare my home for white-glove delivery?
Before delivery day: measure your entryways, hallways, staircases, and the destination room to confirm the piece will fit. Clear a path through your home and ensure someone is present at the scheduled window. If you have questions about dimensions or access, contact us in advance — we're happy to help you plan.

Get in Touch

Questions About Your Delivery?

Our team is here to help — delivery logistics, lead times, dimensions, access requirements, or anything else you need to feel confident before you purchase.

Built for You

Every Piece Can Be Yours — Exactly as You Imagine It

Runyon's Fine Furniture isn't a catalog you scroll through and settle for. Every piece in our collection can be customized — leather selection, dimensions, finish, hardware — and built by hand to your specifications. Our design team works with you from first conversation to final delivery.

Start Your Custom Order